Posted notes surround a laptop and a note on the screen with HELP.
Credit: Tara Winstead | Pexels
Students often need help navigating through their stressful college years on campus and at home.

CARE Management at CSU offers assistance to students, faculty and staff in need

About Cleveland State’s CARE Management and what they offer the community here on Cleveland State’s campus.

Cleveland State offers many programs and resources for students. From organizations to staff lead groups that help students through any situation, one being CARE Management at CSU. 

CARE Management here at CSU is a free service for all students and staff. They are a part of the department within the Division of Campus Engagement, Diversity, Equity and Inclusion. 

The term CARE stands for Community Assessment Response & Evaluation. They provide services for helping students achieve success, despite the obstacles students sometimes face in their personal lives.

“We try to address barriers that could interrupt students' goals for education, mental health, food and housing insecurity, and finance,” said interim Dean of Students Ali Martin Scoufield

Barriers can include home life, needing food, financial burdens, mental health, physical health, and the list goes on.

If you need to see someone from the CARE office, the process begins with sending a referral message which they will respond to or you can also submit a referral on behalf of someone else. CARE will attempt to reach out three times to give a student help, students can refuse the service if they wish to. 

This service does not have requirements to be reached in order to meet with someone. They see students for a range of things from learning to read a syllabus to help with life outside of school.   

If you need help with something they aren’t able to fully help you with, they will refer you to the right place that can help you with what you need. 

“For resources a student may need we can also connect them with that person to get the help needed,” Scoufield said. 

CARE also reaches out to students who have been documented for going through something from the CSU Police Department, Resident Assistance and connection to COVID-19. They see what they can do to help that student through the difficult time.

For staff, they will refer them to Impact Solutions if they need future help with mental health and legal issues. 

The program has had a big impact on the CSU community and has been very beneficial. While there are no current numbers, the words from students speak for themselves. 

“Anecdotally we have seen and heard of the impact for students,” Scoufield said. “Students have told us that they would not have been able to make it through without our help. I met with a student my whole two years here every week until they graduated this spring.” 

Their office has five members to help with students and their barriers. Each member has a number of students they manage and work with. 

This is a great service for students who need that extra person in their corner or extra help to make it through life and college. 

“We work to make sure students do not feel alone and work through barriers alone because college is already hard enough,” Scoufield said. 

While CARE Management serves the students directly, CARE Team which is a part of CARE Management meets every Tuesday to ensure students receive the best help from CARE Management. This team is people from different departments at CSU who discuss what is going on, on campus and in their department, that students may be affected by. 

Those who meet for CARE Team: 

  • Athletics
  • Academic Advising
  • Center for International Services and Programs
  • Community Standards & Advocacy
  • Counseling Center
  • CSU Police Department
  • Division of Student Affairs
  • Office of Disability Services
  • Pratt Center
  • Residence Life
  • Student Success

CARE Management is a great resource to take advantage of if you need any help while here at CSU. No matter if you are undergraduate, graduate or just admitted, they are here for you and your needs. 

To reach out to CARE Management use this email or visit their website to read more about them